• Maintains detailed sales and administrative records of current and prospective customers.
• Provides dairy products distribution service information and processes special product handling requests through routine and random contacts with existing accounts.
• Maintains current dairy products pricing guidelines and product code listings.
• Submits a written draft of all customer contracts to the Sales Manager for approval.
• Interacts and coordinates with wholesale route manager relative to customer service requirements.
• Writes timely action reports concerning problem areas relative to product, product packaging, shelf life, quality control procedures and matters regarding customer service and relations.
• Collects Accounts Receivable money from customers on past due accounts, completes cash deposit paperwork for deposit of funds.
• Recommends customers for credit or cash only status.
• Submits daily and weekly trip contact reports on customer sales and service activities to the Sales Manager as directed.
• May need to stock, rotate and merchandise products at specific customer locations.
• Makes harmonious customer relations with existing and potential customers, co-workers and the general public a priority.
• Operates a motor vehicle to and from customer locations.
• Work grassroots events to promote Hollandia Dairy including weekends as needed.
• Train and become the permanent backup for placing Walmart orders.
• Manage and direct two retail merchandisers.
• Train and become the permanent backup person for placing the orders for DeCA commissaries.
• Other duties as assigned.

Requirements: Excellent communication skills, both verbal and written in English. Strong problem-solving skills and the ability to handle multiple tasks simultaneously. College degree plus 1-5 years related experience, people and project management experience and/or training; or equivalent combination of education and experience. Have demonstrable experience in project management. Have a safe driving record.

Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit, talk and hear; use hands to finger, handle or feel, reach with hands or arms; walk, or balance; specific vision abilities required by this job include close, distance, color, peripheral, depth perception and ability to focus; drive a class C vehicle.

Benefits:

• On day one - excellent medical, dental, vision, employer paid long-term disability, and life insurance (free up to $50k). Various additional optional insurance offerings available.
• Flexible Benefits account (FSA) for medical and dependent care
• Generous PTO (Paid Time Off) allowances plus holidays
• 401(k) plan with employer matching
• Advancement and growth opportunities
• Employee events and activities
• Employee gifts on birthdays & milestone anniversaries
• Safety bonuses and prizes
• Employee assistance program

Hollandia Dairy is an EEO/AA/Disability/Vets Employer